Returns / Exchanges

Returns and product changes from the store of your order when you are informed that it is ready.

We inform you that returns are accepted for all categories of our products available at aggelography.gr, provided that these returns are made, within 14 calendar days from the date of receipt and provided that the products are returned intact. .x not to be damaged, to be accompanied by all its documents.)

You can send the product to the headquarters of our physical store.

Address:
CHURCH ITEMS - HAGIOGRAPHIES "ANGEL", SOCRATES 29C, VOLOS, PC 38334.

After packing the product, enclose the sales document as well as the relevant withdrawal document and send the product at your own shipping cost.

In case of repeated returns from the consumer, aggelography. gr reserves the right to refuse to accept a product return due to abuse of the right of withdrawal.

If a customer refuses to receive the products he ordered, for two consecutive times, without serious reason, aggelography.gr has the right not to accept another order of the specific customer.

Check and Refund

Once the product is received by us, checked and found to be in good condition, we will refund you in full the price you paid for the specific purchase, in the same way that you paid it within 14 days.
In case the payment of the price has been made by cash on delivery, in order for the said amount to be returned to you, you will have to indicate a Bank account (sending proof that you are the beneficiary of it) to which the price of the product will be refunded by deposit .
Exceptions to the Right of Withdrawal
The right of withdrawal does not apply to products made for you to your own specifications.

DEFECTIVE product

In case the product we sent you is defective, aggelography. gr must be informed within 24 hours from the date and time of receipt of the order by the customer on the service hotline 24210 47211, in order to proceed with product replacement with company costs or refund of your money including shipping costs.

Return due to product error

In case the product we sent you is wrong, wrong quantity of products or wrong pricing the aggelography. gr must be informed by the customer on the service hotline 2421047211, in order to proceed with product replacement with company costs or refund of your money including shipping costs.

Order cancellation

You can cancel your order if the products have not been delivered for shipment.
Dealing with customer complaints
The specialized staff of aggelography. gr, is by your side, at any time before and after the delivery of our products, ready to solve any problem and question. At tel. 2421047211, by e-mail at [email protected] or in person at our physical store you can report the problem you may face regarding our services.

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